Privacy Policy
We explain how we protect your information when you visit our website.
Last updated:
Information we collect
You can browse our website without using any forms; in that case, we do not collect personal information such as your name, phone number or email. Your personal information reaches us only when you fill out the contact form or the online appointment request form. In these forms, you share your first and last name, your phone number, optionally your email address, your pet's species and your message. In an appointment request, you also indicate your preferred day and time slot.
How information is used
The information you submit through the forms is used only to reply to your message and to handle your appointment request. This information is not used for marketing purposes, and it is not sold or rented.
Retention period
Form messages are stored for the specified retention period after they have been answered (365 days by default) and are automatically deleted when that period ends.
Security
Our site operates over an encrypted connection (HTTPS). Access to the administration panel is protected by two-step verification, and the actions performed are logged. In the security logs kept to prevent misuse, your IP address is not stored in plain form; it is stored in an irreversibly hashed form.
Third parties
Your information is not shared with anyone other than the server hosting provider where our site is hosted and the email service provider used for notification emails. If you consent to Google Analytics, visit statistics may be transferred to Google.
Cookies
The cookies we use and how you can change your preferences are explained on the Cookie Policy page.
Your rights
Your rights regarding your personal data and how to apply to exercise them are set out on the KVKK Privacy Notice page.
Contact
For questions about privacy, you can write to zootopiaveteriner@gmail.com .