Frequently asked questions
The most common questions about our clinic, appointments and services.
General
Where is your clinic located?
We are located at Ekşioğlu Mahallesi, Turgut Özal Caddesi No: 179/B, Çekmeköy/İstanbul. For directions, you can use the map link on our Location page.
Which animals do you treat?
In addition to cats and dogs, we also examine exotic and small pets such as birds, rabbits, guinea pigs, and hamsters.
Appointments and opening hours
What are your opening hours?
We are open every day from 10:00 to 22:00. Since hours may change on public holidays, we recommend calling before you come.
How can I make an appointment?
To make an appointment, you can call us at +90 216 784 23 32 or message us on WhatsApp at +90 546 788 23 32.
Emergencies
What should I do in an emergency?
In situations such as difficulty breathing, fainting, bleeding that won't stop, or suspected poisoning, call us without wasting any time. If you cannot reach us outside our working hours, go to the nearest veterinary clinic that offers 24-hour service.
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